FAQ

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I forgot my password. How can I reset it?

  1. You can reset your password via our Forgot Password page: Forgot Password
  2. If you require further support, please contact support-mx@aiagcts.org.
  

Is the software available offline?

No, the AIAG CTS Software is only available as a cloud-based application solution.

  

Where can I find the software instructions?

Download the latest copy of the User Guide at:

https://aiagctsprodstorage.blob.core.windows.net/user-guide/aiag-cts-guide.pdf

  

How is our information protected?

All data is encrypted at rest. The file storage server is fully encrypted and decrypted transparently using 256-bit AES encryption, one of the strongest block ciphers available, and is FIPS 140-2 compliant.

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