FAQ

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Are trials or demos available for the software? 
  

I forgot my password. How can I reset it?

  1. You can reset your password via our Forgot Password page: Forgot Password
  2. If you require further support, please contact support-mx@aiagcts.org.
  

Is the software available offline?

No, the AIAG CTS Software is only available as a cloud-based application solution.

  

Where can I find the software instructions?

Download the latest copy of the User Guide at:

https://aiagctsprodstorage.blob.core.windows.net/user-guide/aiag-cts-guide.pdf

  

Is the software going to be translated to other languages?

Yes, translation to Spanish and Chinese is in progress, with other languages to be added based on demand.

  

How is our information protected?

All data is encrypted at rest. The file storage server is fully encrypted and decrypted transparently using 256-bit AES encryption, one of the strongest block ciphers available, and is FIPS 140-2 compliant.

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